How to Control Delivery Apps on Your Google Business Profile

2026-10-31

If you run a restaurant, your Google Business Profile may show order buttons for delivery apps you never chose. Until now, removing one meant asking that platform to take its link down. That is changing. Restaurants can now opt out of specific ordering providers from their profile, according to a post by Lisa Landsman, who Search Engine Roundtable identifies as working at Google.

This guide explains what changed, how ordering links get on your profile, and how to choose which ones customers see.

What changed

Landsman announced the change on LinkedIn. Search Engine Roundtable reported it on October 28, 2026.

Her post starts: "One of the most frequent requests we hear from restaurant operators is simple: more control over their ordering links." She writes that instead of "submitting requests to individual delivery platforms to remove or disconnect a feed", restaurants "can now manage and opt out of specific providers directly from your dashboard."

She also recommends a regular check of your profile, so that each ordering link leads to an accurate menu.

Google has not published a separate help page about this change yet. The steps below come from Google's current help page on managing online ordering options. The button labels on your screen may be a little different.

How ordering links get on your profile

Many owners don't know why a delivery app shows on their profile. Google's help pages explain it:

So an old delivery partner can stay on your profile after you stop working with it. That is the problem this change helps to fix.

Step 1: See which providers you have

  1. Go to your Business Profile.
  2. Select Food ordering.
  3. Read the list of providers and links.

For each one, ask:

Open each link on your phone, the way a customer does.

Step 2: Remove a provider you don't want

From Google's help page:

  1. In Food ordering, select the provider or link.
  2. Select Remove link.

Google says: "Once a business makes a request, providers must remove third-party links from a profile within 5 business days." If a provider doesn't process your request, Google's help page tells you to report a violation.

Write down the date you removed each provider. If the link is still there after 5 business days, you have the date for your report.

Step 3: Set a preferred provider

You don't have to remove a provider to point customers to the one you like best. Google lets you set a preferred provider:

  1. In Food ordering, select a provider or link from the list. You can also add one with Add a link at the bottom.
  2. Select Set as preferred.
  3. Turn Preferred for pickup and/or Preferred for delivery on or off.
  4. Select Save.

Google notes that you can't turn the pickup or delivery option on or off if the provider doesn't offer that option.

Should you keep more than one provider? Landsman's post notes that diners often stay with the platforms where they already have a subscription or saved payment details. So before you remove a provider, think about which apps your customers use. You can set your own ordering page or your best partner as preferred and still keep other partners.

Step 4: Hide all ordering, if you need to

If you can't take orders for a while, for example during a renovation, you can hide all ordering options:

  1. Go to Food ordering.
  2. Turn off Accept orders on your profile.

Google says that when you turn this off, "any third-party order options and links you add are hidden from your Business Profile." Its links help page says all ordering options and links "(both first-party and third-party)" are hidden. Turn it back on when you open again.

Good to know

A quick ordering checklist

Correct order links help the customers who already found you. To see where you show up on Google Maps in the first place, the free check from LocaloCare searches Google Maps from 25 points around your business and shows the 3 places Google shows instead of you. If your restaurant doesn't appear at all, read our guide on why a business isn't showing on Google Maps.

Sources

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